Home > Childline 1098

 


email: childlinemangalore@rediffmail.com, childline@mangalorecity.com
website: www.mangalorecity.com/childline

Introduction
Childline is a national 24hours free emergency phone service which tries to link the children in need of care and protection to long term services. Any child below 18 years can dial 1098 and avail the service of Childline.

Childline aims to respond to every child who needs care and protection through out the country  and to ensure that there is an integrated effort between government  and non government organizations while protecting the rights of children. Childline in Mangalore started on 10th May 2001. During the very first month Childline received only 12 calls but now it increased to m over 2000 calls per month. Up to the end of June 31st 2002 Childline, Mangalore received nearly 19,319 calls from the children.

Children who call Childline

  • Street children

  • Child laborers.

  • Child victims of flesh trade

  • Differently able children

  • Child addicts

  • Children in conflicts with law

  • Children in institution

  • Mentally ill children

  • Children affected by HIV /AIDS

  • Children whose families are in crisis

We help Children for

  • Medical assistance

  • Shelter

  • Repatriation

  • Protection from abuse

  • Death related calls

  • Missing children related services

  • Emotional support and guidance

  • Referrals to services

  • Information about Children & Volunteers.

Key features of Childline

  • We operate in 39 cities in India

  • Our services are available at anytime of the day or night

  • We have a national  call free number 1098 allotted to us by the department of Telecommunications

  • We provide emergency services

  • The emergency period varies with every child, we are not bound by time.

  • Our team of volunteers reaches the child with in an hour of having received the call.

Childline aims at

  • Reach out every child in need of care and protection by responding to emergency on 1098

  • Work together with allied systems to create child friendly system

  • Advocate for services that are inaccessible, non - existent or inadequate.

You can help children when...

  • You see a child ill and alone

  • You see a child is in need of shelter

  • You see a child abandoned or lost

  • You see a child being beaten or abused

  • You see a working child being denied his / her wage

  • You see a working child being bullied on the street

  • If you want to volunteer your service to childline

Dial 1098
 Someone who cares is
a phone call away - Dial 1098.
 

CHILDLINE operates in 39 cities (31st June 2002)

  1. Ahmedabad

  2. Allahabad

  3. Alwar

  4. Baroda

  5. Bangalore

  6. Bopal

  7. Bhubhaneshwar

  8. Chandighar

  9. Coimbatore

  10. Chennai

  11. Cuttack

  12. Delhi

  13. Goa

  14. Guwahati

  15. Hyderabad

  16. Indore

  17. Jaipur

  18. Kalyan

  19. Kochi

  20. Kolkata

  21. Kozhikode

  22. Kutch

  23. Lucknow

  24. Madurai

  25. Mangalore

  26. Mumbai

  27. Nagpur

  28. Patna

  29. Pune

  30. Puri

  31. Ranchi

  32. Selam

  33. Shillong

  34. Trichy

  35. Trivandrum

  36. Udaipur

  37. Varanasi

  38. Vijaywada

  39. Vishakapatnam

Nazima's Case
 Childline 1098 received a call from a concerned citizen on the 29th of June 2002. According to the caller, there was a small girl on the streets alone and looking frightened. The Childline team reached the spot near Highland Hospital and found the child . The girl child was about 9 years old. She was weeping and was inconsolable. The Childline team saw wounds on her hands and legs. She was initially not willing to talk, and looked very frightened and was almost in a state of shock.The Childline team brought the girl to Childline office and took her to the District Wenlock Hospital. On examination, doctors found that the girl had suffered wounds on her head. Thus the doctor advised Childline that an MLC, (Medical Legal Case) be done. So as per the suggestion of the doctor an M.L.C was done and the report was obtained. The Childline team asked the girl for her story. She said that she was from Shimoga and was employed in a house some where near the Highland hospital near Attavar. She was being beaten up and abused mentally everyday. She was beaten on her head with kitchen utensils. Her hands were badly affected due to the harsh detergents she had to use everyday. She was in a state of shock unable to take anymore of the torture she had experienced at such a  small age. She was not even willing to talk to anyone, as she was afraid that she would be taken back to the house of the employer. But after much counseling and emotional support she started talking and informed how she had been mentally and physically tortured.

After that the Childline team went to the police station to file a complaint.  Accordingly the police officer of the Pandeshwar women's police station, Mrs. Anasuya called the Childline team as well as the employer of the child to the police station on the 05th of June 2002.  The Childline team demanded that the girl be paid proper compensation for all the torture she had undergone.

The Childline team demanded that the girl be paid not less than Rs. 15,000/- (Rs. Fifteen thousand only), but the employer, Mr. AZEEZ, DREAM PALACE, HIGHLAND, informed that he was willing to pay not more than Rs. 5000/- (Rs. Five Thousand only), but the Childline tem refused.

At that time the police officer intervened and said that they could not proceed that case to the court unless the parents of the child were present. She also informed the Childline team that they could not demand compensation and that they would have to take whatever the employer gave them. She also suggested to the employer of the girl to give some donation to Childline. at this suggestion, the Childline team strongly protested, and informed that there were there to do justice to the girl who was abused physically and mentally and to take donations. finally the police officer asked that employer to ask the parents of the child to be brought to the police station on the 12th of July 2002. Childline team recd a call from the police station saying that the father of the child had come to Mangalore. The Childline Centre coordinator informed the police that the Childline team would attend an enquiry on the 09th of July 2002, at 4.00p.m.

accordingly the Childline team went to the superintendent of Police and informed about the non-cooperative method of the police. he in turn informed the inspector of the police station that all the support be given to the Childline team and ensure that the child receives justice.

The inspector had no other option but to get justice for the child. Finally a compensation of Rs. 10,000/- was paid to the girl in the form of a fixed deposit, which will mature when the child turns 18 years old. The next day the father took the child to her native place.

After some days Childline team member Mr.Edward, went to her native place in Shimoga for a follow up visit. It was found that the child was attending school and was very happy.

Madhu Kiran Yadav's Case
 The case of a boy named as MADHU KIRAN YADAV, aged about 18 years & claiming to be from Guntakal.  He informed that his father is working as a GE, in the Telecom Dept.  The father's name is SRINIVAS YADAV.  His mother is dead & his father remarried.  He was very adamant about not giving his fathers phone number or any other source of communication.  He also claimed very clearly that he did not want to go home due to abuse from his stepmother.  He claimed that his stepmother has informed him clearly not to attend college.

But even though he was being counseled a lot & everyone at Childline looked after him with love, he took his freedom for granted.  He started to access the Childline computers & read all the details, ask questions with the clients, listen to the conversation & disturb the inmates of the nearby hostel.  The Childline team tried very much to make him understand & advice him.  But it was of no use.  He started telling lot of lies.  On the 15th of March 2002, Childline team celebrated the boy's birthday very grandly.  We arranged for a big cake & invited all the staff of the Nodal Agency & the collaborative agency.  But again it was in vain.  He started coming late to his room & also seemed to be making passes at a boy called Anand.  The Childline team started doubting his authenticity of the statements.  So we once again started counseling him.  It was all in vain.  But he never revealed anything.

But later he started acting differently & had plans to run away.  His case seemed to be very delicate.  It seemed to us that he might somehow endanger his own life or maybe others too.  We decided to call the place where he claimed his father to be working.  But after about 8 calls to various places we came to know that he had lied to us.  There was no person by that name in the Telecom Dept. of that place.  There was not even that designation in Telecom.  We came to the office & asked him to reveal his true identity.  But again he decided on a NO.  At that time we decided to hand over the boy to judicial custody through the police on the 1st of April.  That is why we have sent him to the judicial custody through the police on the 1st of April.

On the 2nd of April Karan broke & shattered his own spectacles & tried to commit suicide by swalliowing the broken glass pieces.  He was admitted to the Government Wenlock Hospital in the prison ward, so that he would not try to do the same once again.  Many people from different NGO have tried to assure him.  But he was very adamant & struck to his original story.  He claimed that his mother was dead & his stepmother tortured him.  Many of the nurses too tried helping him.  But he went on fooling each one of them, who tried to help him.  He made them all many imaginative places & also made them hear fake stories about how Childline staffs too had tortured him.

But the Childline team along with the police was trying very hard to locate the boys house & his background.  So a paper advertisement as well as a TV advertisement was given all over Karnataka & Andhra Pradesh.  After about a week Karan's father Mr.Jangama Yada's family friend saw the advertisement and in turn informed Mr.Jangama Yadav.  Then the police there contacted his counterpart in Mangalore.  The police in turn informed Childline.  The police summoned the father to Mangalore.

The Childline team met the father Mr.Jangama Yadav along with the police to identify his son.  We were shocked to learn that the mother was very much alive.  He also said that the boy was the same since many years.  He had run away from home in the previous occasions too but had later come back.

Next day the boy was produced to the court & the boy along with his father was warned & thenhe was released.

When he was on the process of release Karan mentioned to the police that his father physically abuses him.  He also mentioned all those hard times he went because of his father's ill treatment.  Father also accused Childling for producing his son to the police and asked under which law did the Childline do this to his son ?  Later he was convinced.

Then father thanked the police & the Childline team & took the boy home.

He called Childline the next day to inform Childline that he had reached home safely.  But after after 2-3 days he calls again and threatens to end his life.  Didn't seem to change.

We thank the active participation of Mr.B.J. Bhandary - Circle Inspector of Police, Pandeswar station & Mr.Narayan, ASI, Barke police station in solving this case and guiding us throughout.